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Privacy Policy
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  • Privacy Ploicy

This Privacy Policy applies to the activities of Itspossible Marketing Ltd. and its affiliates (referred to as "ITSPOSSIBLE PRIVILEGE CARD" in this policy).

It explains how ITSPOSSIBLE PRIVILEGE CARD handles personal information and complies with the requirements of the Privacy Act.

If you have further questions relating to this policy please contact our Privacy Officer by mail at Itspossible Marketing Ltd, Wz 114, 2nd Floor, Meenakshi Garden, Nr Subhash Nagar Metro Station, New Delhi 110 018 (INDIA)or e-mail feedback@privilegecard.in .

1. Collecting information about you

ITSPOSSIBLE PRIVILEGE CARD only collects personal information that is necessary for business purposes. We endeavour at all times to collect personal information in a fair and lawful manner, and to meet our members' expectations that we will respect their right to control how their personal information is collected and used.

ITSPOSSIBLE PRIVILEGE CARD collects personal information in many parts of its business. These include:

A. ITSPOSSIBLE PRIVILEGE CARD Points: ITSPOSSIBLE PRIVILEGE CARD collects information about members at the time when a person first joins a program and while a person is a member. The main categories of information we collect relate to a person's general contact information, personal details such as age range and gender, use of the program, payment details, responses to surveys and other details, which are usually collected directly from the member.
B. ITSPOSSIBLE PRIVILEGE CARD collects personal information related to bookings and as necessary for other purposes related to the management of the resort facility. Further personal information may be collected in specific instances such as in the event of an incident occurring on site for legal and insurance reasons.
C. ITSPOSSIBLE PRIVILEGE CARD collects information on individuals when they book their travel arrangements, in order to process the transaction and to fulfil booking requests with travel and tourism operators.
D. ITSPOSSIBLE PRIVILEGE CARD also collects general business information relating to employees, contractors, shareholders, resort managers and other individuals.

This policy explains the main features of ITSPOSSIBLE PRIVILEGE CARD s use of member and customer information and does not outline in detail the use of contractor and employee information. Under the Privacy Act, there is a general exemption from the coverage of employee records.

2. Using and disclosing your personal information

Our purpose in collecting information about you is to provide you with membership services, such as exchanging your holiday accommodation entitlements. ITSPOSSIBLE PRIVILEGE CARD uses personal information in several different ways in operating our membership programs and operating our business, and most of these uses are clear from the circumstances. We also use your personal information for internal quality assurance purposes.

ITSPOSSIBLE PRIVILEGE CARD provides personal information to resort operators in order to facilitate a booking that you have requested. Otherwise ITSPOSSIBLE PRIVILEGE CARD does not routinely disclose personal information, except where it is necessary to provide you with a service that you have requested such as to make bookings for your travel with airlines. ITSPOSSIBLE PRIVILEGE CARD will not normally otherwise use or disclose any information about you without your consent, unless:

A. required by law
B. to protect the rights, property or personal safety of another ITSPOSSIBLE PRIVILEGE CARD member, any member of the public.
C. the assets and operations of the business are transferred to another party as a going concern.
D. When you provide your personal information to us, ITSPOSSIBLE PRIVILEGE CARD will give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 60 days for your request to be processed.

3. Service providers

Like many businesses, ITSPOSSIBLE PRIVILEGE CARD uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of ITSPOSSIBLE PRIVILEGE CARD , such as mail houses, will sometimes have access to personal information held by ITSPOSSIBLE PRIVILEGE CARD and may use it on behalf of ITSPOSSIBLE PRIVILEGE CARD . We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.

4. ITSPOSSIBLE PRIVILEGE CARD and marketing activities

ITSPOSSIBLE PRIVILEGE CARD manages communications with members, prospective members and customers according to its privacy policy. We respect individual choices about being contacted for marketing purposes. We may occasionally contact you at the e-mail or other address that you provide to us in order to:

A. Remind you of your membership renewal or warn you of the upcoming expiry of membership benefits
B. Provide you with updated information about our services or special promotions
C. Provide you with other information about other products and services which you may have an interest in; some of this information is necessary as part of our communication about the ITSPOSSIBLE PRIVILEGE CARD program and is sent to all members. However, if you are receiving promotional information from ITSPOSSIBLE PRIVILEGE CARD and do not wish to receive this information any longer, you may remove your name from our list either by calling us on 011-4566 0001- 05 , by mail at Itspossible Marketing Ltd, Wz 114, 2nd Floor, Meenakshi Garden, Nr Subhash Nagar Metro Station, New Delhi 110 018 (INDIA) or e-mail feedback@privilegecard.in and asking to be removed from our mailing list. Please allow 60 days for this request to be processed.

5. You can access the information we keep about you

If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by calling us on 011-4566 0001 - 05, by mail at Itspossible Marketing Ltd, Wz 114, 2nd Floor, Meenakshi Garden, Nr Subhash Nagar Metro Station, New Delhi 110 018 (INDIA) or e-mail feedback@privilegecard.in. Our file of your information will usually be made available to you within 14 days. For security purposes confirmation of your identity will be required prior to supply of this information.

6. Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

7. Storage and security of your personal information

ITSPOSSIBLE PRIVILEGE CARD endeavours to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. ITSPOSSIBLE PRIVILEGE CARD uses a sophisticated computer data network, and all access to the computers and system devices are password controlled. Employees can only gain access to data if they are authorized, We also require our employees and data processors to respect the confidentiality of any personal information held by ITSPOSSIBLE PRIVILEGE CARD .

8. Transfer of personal information overseas

Please note also that as a global business, ITSPOSSIBLE PRIVILEGE CARD may use overseas facilities to process or back up the information that it holds. As a result, we may transfer your personal information to our overseas facilities for storage. However, we will only transfer information overseas as authorized by the Privacy Act and in keeping with our other commitments to safeguard your privacy.

9. What to do if you have a problem or question

If ITSPOSSIBLE PRIVILEGE CARD becomes aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us on 011-4566 0001-05, by mail at Itspossible Marketing Ltd, Wz 114, 2nd Floor, Meenakshi Garden, Nr Subhash Nagar Metro Station, New Delhi 110 018 (INDIA) or e-mail feedback@privilegecard.in

10. Future changes

Our commitment to being the world's leading holiday business and to continually improve our services means that our business will continue to evolve as we respond to customer needs. Because of this, from time to time, our policies will be reviewed and may be revised. Changes to ITSPOSSIBLE PRIVILEGE CARD's Privacy Policy will be made by posting an updated version of the policy on our website

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